Challenges and uncertainties facing value chains are only increasing in frequency.  Upward trends in product/service complexity, lean optimization, outsourcing, and globalization have led to complex, dynamic networks which can be easily disrupted by change.  Organizations must now perform consistently at elite levels across divisions and functions in order to meet growth and earnings objectives.  Amidst the uncertainty, some truths remain:

 

• Comprehensive disruption management has become a key component of business strategy development and deployment to maintain revenue and earnings

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• Expectations of operations contribution to earnings (supply chain, OPEX, and CI) will continue to increase faster than available investment dollars

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• Organizational perception, interpretation, and action on business intelligence now shares  the central stage alongside data visibility technology initiatives